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1. Accept Customer Shares Innovation Tips

An Accept customer, David Wagner from Solution Labs, was recently kind enough to share his experiences in innovation in a webinar and press release as well as a guest blog here today on The Innovation Jam. Solution Labs delivers analysis and reporting solutions that enable organizations to make intelligent forward-looking decisions on capacity planning and performance of IT. They’ve been able to triple revenues, boost productivity 25 percent and beat out much larger competitors.

In a recent post Hari referred to innovation as a sort of ubiquitous religion in the high-tech field. Like religion, there’s hundreds if not thousands of different variations and each individual company or person finds their own way.

So let me start out by saying I’m not here to push our methodology for innovation on others.

Our company is exclusively focused on capacity management, but we compete against much larger companies – some are even more than 100 times our size. So for smaller companies like us, it’s a story of David & Goliath, except we’re competing against a dozen giants that are up to 100 stories tall. We have only two advantages: we are highly focused in a way our competitors are not. And the other is that we are far more nimble and adaptive to our customers, and the markets, evolving requirements.

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Tags: customers, ROI
By David Wagner, Solution Labs
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