At Accept Software, we realize that timely support is critical to your success. That’s why we’re driven to answer your questions and resolve any issues quickly and effectively.
Accept Software Customer Support provides that service through several convenient channels:
- Toll-free Call Center (USA customers)
- Phone support 8am – 6pm Eastern Time, Monday – Friday (except USA holidays)
- Online support for submissions via web or email
Platinum Support Features:
- Data Integration Services
- Platinum Experience Manager
- Participation in Customer Success Program
- Priority Case Handling and Feature Request Handling
- Filter & Dashboard Configuration
Customer Solution Center
Our Customer Solution Center provides you with resources to help you leverage our software to the greatest advantage. It’s a collaborative online environment that offers ready access to online training, an extensive knowledge base, and the ability to download important documentation.