Success Starts Here

The right support, when you need it

At Accept Software, we realize that timely support is critical to your success. That’s why we’re driven to answer your questions and resolve any issues quickly and effectively.

Accept Software Customer Support provides that service through several convenient channels:

  • Toll-free Call Center (USA customers)
  • Phone support 8am – 6pm Eastern Time, Monday – Friday (except USA holidays)
  • Online support for submissions via web or email

Platinum Support Features:

  • Data Integration Services
  • Platinum Experience Manager
  • Participation in Customer Success Program
  • Priority Case Handling and Feature Request Handling
  • Filter & Dashboard Configuration

Customer Solution Center

Our Customer Solution Center provides you with resources to help you leverage our software to the greatest advantage. It’s a collaborative online environment that offers ready access to online training, an extensive knowledge base, and the ability to download important documentation.

Program Overview

See how we’ve created enhanced service packages that enable you to maximize the value you get from your Accept software.

Maximize Your Savings

Lock into savings with a three or five year support bundle!

  • Request Savings Information

Get the Platinum Advantage

Experience our highest level of support, combined with free consulting and training resources. The ultimate in value, you get what you need, when you need it.

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